Our DVDs

Terms & Conditions

 

Terms and Conditions

Delivery
We aim to dispatch all orders within a maximum of 3working days. If any items are not in stock or there will be any delay, we willinform you as soon as possible.

Availability
We update the availability of stock on a dailybasis. In the rare event of a problem with availability of a product, we willcontact you. You may then wish to cancel the order or wait until the itembecomes available. All orders are accepted as subject to availability. In theevent that an item ordered is not available a full refund will be made.

Carriage
Carriage charges to addresses within the UnitedKingdom Mainland
The shipping cost is automatically calculated by theweight of the items in your basket and displayed to you before you purchase.

We currently ship to

  • England
  • Wales
  • Scotland (excluding highlands, islands and AB postcodes)

For all other destinationsplease contact us for a postage quote.

Payment

When an order is placed by you online,your credit/debit card is debited to the full value of the order.
All prices shown include VAT.

Acknowledgment and acceptance of your order
Upon placing an order you will receive an automatedemail setting out the details of the order and allocating an order number. Wewill email you again to confirm acceptance of the order and dispatch.

Cancellation & Return
Kayfabe Commentaries UK. is a UK based company andcomplies with UK consumer law including the Distance Selling Regulations. Youhave the legal right to cancel your order for most items within 7 working daysof receiving the goods. If you wish to cancel using this right, you need toinform us in writing within 7 working days starting the day after you receivedthe goods. You must take reasonable care of the goods and immediately return themto us in the normal way. Reasonable care means that they have not been used ina manner other than which you would have examined the goods in a shop prior topurchase. Items cancelled before they are dispatched will have all costsrefunded. The customer will be responsible for all postage costs if they cancelan order after they have been posted i.e. the costs of the goods only will berefunded.

Defective items
If you have received a defective item, please returnit within 7 days of receipt. You should include documents showing your originalorder number and a written note explaining the reason for the return. It isrecommended that you phone us first as we may be able to resolve the problemwithout incurring postage charges. We will endeavor to find the mostappropriate remedy i.e. replacement, repair or refund. We recommend using RoyalMail's letter or parcel service (whichever is most appropriate) in all cases.Always request the cheapest method of returning the item that ensures proof ofpostage. When the item arrives with us, we will provide a replacement etc orrefund your card for the goods & delivery charges, including the cost ofreturning the item to us (up to the cost of the original delivery).Youmust include a receipt for the return postage.

Exchange of Goods
We operate a flexible returns policy and if you wishto exchange a product you purchased for another size, colour etc., thenplease

  • Return the goods within 7 days of receipt
  • Goods to be returned along with original packaging and labels etc
  • Goods must be in new condition / as sent
  • Goods must be returned with a covering letter / note
  • Please note that return postage must be paid by the customer.


New items returned because we have posted thewrong item
If we have sent you an item which is different fromwhat is listed on your invoice we will be happy to make an exchange and payyour postage costs for returning the item.

Goods must be returnedwithin 7 days of receipt.
Goods must be returned along with the original packaging where possible.
Goods must not be used.
You will have to pay the post office to return the goods but we will refundthese costs to your card or arrange pickup on larger items. We can only refundthe cost of 1st Class Royal Mail or Standard Parcels for larger items.Goods must be accompanied with a covering letter or note and postage receipt.

All returnsshould be made to the following address at your cost:

Kayfabe Commentaries UK

The Cottage
Sarnau
Llandysul
Ceredigion
SA44 6RE

Privacy policy
Kayfabe Commentaries UK is committed to protectingyour privacy. We will require certain information to process your orders and tonotify you about your order status Kayfabe Commentaries UK promise not to usethese details for any other reason other than processing your order orinforming you about our products and services. We will not pass any of yourdetails on to third parties for profit or otherwise.

Fraud prevention
If false or inaccurate information is provided andfraud is identified, details will be passed to fraud prevention agencies. Lawenforcement agencies may access and use this information.

Accuracy of information
Every effort is made to ensure that all informationis correct, accurate and informative. If you feel that the information could beimproved then please contact us. If you have purchased something based on apicture or description on the website which turns out to be incorrect, pleasesee our returns section.

Site usage
Kayfabe Commentaries UK disclaims damages of anykind, compensatory, direct, indirect or consequential damages, loss of data,income or profit, loss of or damage to property and claims of third partiesimplied or otherwise relating to use of this site.

Copyright
All pictures, material and descriptions are theproperty of Kayfabe Commentaries UK. It may not be copied or used without theexpress permission of Kayfabe Commentaries UK.

The content of this site is owned by KayfabeCommentaries UK
 

If you want to ask us anything about these terms& conditions or have any comments on or about our website, please email usat kayfabeuk@hotmail.co.uk or call us on +44 (0)1239 654657